Ideation is the process of creating new ideas.
Sources of Ideation:
Voice of the Customer is the method by which companies seek to understand their customer’s needs and then create products to fulfill those needs.
" I don't want to build anything the customer does not want" Thomas Edison
Voice of Innovator is the method by which innovators bring new products & technologies to the market through their unique insights on what is technologically possible, often by understanding the latent (unmet & unsaid) needs that the customer cannot articulate.
" If you ask the customer what they want, they say a faster horse" Henry Ford